The internet has made data sharing commonplace, and AI elevates data access to yet another level. But how to process and make sense of it? What question might we want to have answered, and how to process data to generate novel insights? The topic of data visualisation has often been overlooked in design education, and it has never been more significant than today.
The work shown here stems from a service visualisation class which I developed and delivered in exchange with MA design students at SCAD. Instead of focusing on the common service system scenarios to explore methods such as experience journey mapping, stakeholder analysis, and ecosystem mapping, we applied these techniques at a larger scale to investigate historic paradigm shifts in design, aviation, healthcare, education, etc.
Click on the images below to zoom into the artwork. Do note that the work is copyrighted, and that the students’ rights including accreditation should be honoured.
Service Design Branding & Careers
Yifei Chen, Raina Zhang
Service Design Thinking
Derick Ma, Randeep Satish
Service Design and Aviation
Alice Eriksson, Joanne Chen, Shambhavi Bhatt
Service Design Strategies and Ecologies
Shrushti Gajera, Shuyi Yuan, Siqing Zhong
Service Design, Healthcare and Finance
Yingshi Jia, Xinyi Wu, Junyan Sun

